<img src="https://uploads.bydfi.in/events/cms/BYD.1745294376193.image.png" alt="BYD.1745294376193.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745294376193.image.png" style="width: 100%;"/>What is Delisting?Delisting refers to the suspension of all trading and business of a product or asset that has already been listed on an exchange.Delisting may be voluntary or involuntary. The reasons for delisting may be due to a project's decision to cease operations, failure to meet listing requirements, lack of liquidity, hard fork, or reverse split resulting in new coins. There are many factors that may affect an exchange's decision to delist a listed asset. Delisting ProcessWhen an asset is delisted, all trading pairs associated with it will be suspended and removed. Prior to the suspension of trading, the exchange will issue an official announcement to notify all users. Before the delisting, users can still trade until the trading is suspended. It should be noted that during the 10 minutes prior to the suspension of trading, users are not allowed to open new positions. Users are only allowed to close positions during this period.We reserve the right to suspend trading 10 minutes in advance. The precise time for suspending trading shall be subject to the announcement.If users choose to hold their positions until trading is suspended, the system will automatically settle the position. All unrealized profits and losses will be calculated and converted into realized profits and losses during settlement.We recommend that users close their positions before trading is suspended to avoid automatic settlement of positions. We recommend that users join our <a href="https://t.me/BYDFiEnglish/274640" target="_self">community</a> or follow the <a href="https://www.bydfi.com/en/support/ANNOUNCEMENT" target="_blank">latest announcements</a> to obtain the latest information

BYDFi Delisting Procedure

BYDFi Delisting Procedure｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1745919349277.image.png" alt="BYD.1745919349277.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745919349277.image.png" style="width: 100%;"/>BYDFi describes the general and specific risks associated with Leveraged Tokens as part of BYDFi’s products and services you may enter into from time to time. You must read this statement in accordance with BYDFi <a href="https://www.bydfi.com/en/support/FAQs/articles/uhdkk6fu52s6" target="_blank">Terms of Use</a>. BYDFi offers Leveraged Tokens as products and services to you on the basis that you understand the risks involved.You should always carefully consider whether BYDFi Leveraged Tokens are consistent with your risk tolerance, investment objectives, investment experience or sophistication, financial condition, financial needs and personal circumstances and other considerations that may be relevant to you. You should keep yourself informed and be aware of investment risks generally, and in particular, the following: A. BYDFi Leveraged Tokens are an investment with risk. Leveraged token investment (trading) is a risky investment. Although BYDFi Leveraged Tokens generally have lower risks and costs than derivative products, they are not risk-free investments. As a trader, you must acknowledge and agree that you access and use BYDFi Leveraged Tokens at your own risk. You should fully understand the risks associated with BYDFi Leveraged Tokens and be solely responsibility and liable for any and all trading and non-trading activity on your account. Please do not make any transactions or investments that are beyond your financial capacity. B. BYDFi Leveraged Tokens are not a long term investment. Investors or traders with longer-term investment horizons shall purchase and hold the BYDFi Leveraged Tokens at their own risk. There is a possibility that the value of BYDFi Leveraged Tokens can become zero (0) and cannot be recovered due to inherent market risks, high fees, slippage, rebalance algorithm frontrunning and any other perceived unknown risks associated with BYDFi Leveraged Tokens. C. BYDFi Leveraged Tokens rebalance on an as-needed basis only. BYDFi Leveraged Tokens are designed to be unpredictable in rebalance to reduce the vulnerability of being attacked by algorithms on the market. Unlike conventional leveraged tokens (not managed by BYDFi), BYDFi Leveraged Tokens do not maintain a constant leverage ratio. Therefore, BYDFi Leveraged Tokens only rebalance during extreme market movements. The rebalancing of positions of BYDFi Leveraged Tokens is governed by BYDFi’s proprietary algorithms with the aim to maximize correlation between BYDFi Leveraged Tokens and the underlying margin leverage position without profit guarantees. D. Commissions, fees and charges associated to BYDFi Leveraged Tokens. Before investing or trading in BYDFi Leveraged Tokens, you should clearly understand all commissions, fees and other charges for which you will be liable. These fees will affect your expected earnings.BYDFi reserves the right to modify or change the fees mentioned above at any time and at its sole discretion. Any such updated fees will apply prospectively to any trades or other transactions that take place following the effective date of such updated fees. You authorize BYDFi to remove any amounts from your account for any applicable fees owed by you under these Terms. E. Liquidity and pricing risks associated with BYDFi Leveraged Tokens Due to the nature of BYDFi Leveraged Tokens’ centralized creation and market liquidity, BYDFi strives to provide adequate market liquidity and to make BYDFi Leveraged Tokens available at a fair price.

BYDFi Leveraged Tokens Risk Disclosure Statement

BYDFi Leveraged Tokens Risk Disclosure｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1745918213148.image.png" alt="BYD.1745918213148.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745918213148.image.png" style="width: 100%;"/>BYDFi automatically charges transaction fees based on trade type, order execution method, and market conditions. Below is an overview of how and when fees are applied for different types of trades. <a href="https://www.bydfi.com/en/spot/btc_usdt" target="_blank">Spot Trading</a> FeesMarket Orders: Fees are deducted at the time of order execution.Limit Orders:<ul><li>Taker Fee: Charged when a limit order is immediately matched with an existing order in the market.</li><li>Maker Fee: Charged when a limit order enters the order book and is later matched with another order.</li></ul>Fee Deduction Method:Buying BTC/USDT : Fees are deducted in BTC.Selling BTC/USDT : Fees are deducted in USDT. <a href="https://www.bydfi.com/en/spot/btc3l_usdt" target="_blank">Leveraged Token</a> FeesThe transaction fee for ETF products is charged in USDT when buying and selling. <a href="https://www.bydfi.com/en/trading-bot" target="_blank">Spot Trading Bot</a> FeesSpot Grid<ul><li>Fees are charged at the time of each order execution, following the same Maker/Taker fee structure as spot trading.</li><li>Each transaction, whether buy or sell, incurs a corresponding fee.</li></ul> Spot Investment<ul><li>When the investment strategy is executed, orders are placed as market orders, and fees are deducted based on the market order rate.</li><li>If the strategy involves automated recurring purchases, each scheduled transaction incurs a fee.</li></ul> Spot Martingale Strategy<ul><li>When averaging positions, the system automatically places buy/sell orders, and fees are charged based on the order type (market or limit orders).</li><li>If executed as a market order, the Taker fee applies; if executed as a limit order, the appropriate Maker/Taker fee applies.</li></ul> Perpetual Contract Trading FeesMarket Orders & Limit Orders follow the same Maker/Taker fee structure as spot trading.Fees apply to both opening and closing positions and are deducted from the contract settlement currency:<ul><li><a href="https://www.bydfi.com/en/swap/btc-usdt" target="_blank">USDT-M Futures</a> : Fees are deducted in USDT.</li><li><a href="https://www.bydfi.com/en/swap/btc-usd" target="_blank">Coin-M Futures</a> : Fees are deducted in the base asset (e.g., BTC, ETH, etc.).</li></ul> Futures Grid Trading FeesFutures grid trading operates using market orders or limit orders, and each executed order incurs a fee.Maker/Taker fee rates apply:<ul><li>If an order enters the market as a Maker (limit order placed in the order book), the Maker fee applies.</li><li>If an order is immediately matched with an existing order, the Taker fee applies.</li><li>Fees are automatically calculated according to the latest fee structure at the time of execution.</li></ul> <a href="https://www.bydfi.com/en/convert" target="_blank">Convert Trading</a> Fees<ul><li>Fees are included in the displayed conversion rate, and no additional fee is charged separately.</li><li>The quoted price before execution represents the final transaction amount, ensuring transparency.</li></ul> Other Important NotesFee Discounts: Users may receive reduced fees based on VIP levels, trading volume, promotional offers, or specific trading pairs.Insufficient Balance Impact on Trades: Ensure that your account balance is sufficient to cover transaction fees, or orders may fail to execute.Fee Adjustments: Fees may change due to market fluctuations. Please refer to the <a href="https://beta.bydfi.com/en/support/FAQs/articles/on7fv1tccy2h?title=Transaction+Fee+Calculation" target="_blank">Transaction Fee Calculation</a> for the latest details. For further assistance, please visit the <a href="https://www.bydfi.com/en/support" target="_blank">Help Center</a> or <a href="mailto:cs@bydfi.com" target="_blank">contact customer support</a>.

When Will the Transaction Fees Be Charged?

When Are Transaction Fees Charged?｜BYDFi Help Center

If your deposit shows as completed on the sending platform but is not reflected in your BYDFi account, there could be several possible reasons. This guide helps you troubleshoot the issue and explains how to contact customer support if needed. <h2>🔍 Common Reasons for Uncredited Deposits</h2><h3>1. Missing Tag or Memo</h3>Some cryptocurrencies—like XRP, EOS, or XLM—require a Tag or Memo in addition to the wallet address.💡 If the Tag/Memo is missing or incorrect, the deposit may not be automatically credited. <h3>2. Blockchain Confirmation Delays</h3>The transaction might still be pending confirmation on the blockchain.⏳ Depending on network congestion, some deposits can take longer to process. <h3>3. Deposits via Smart Contract</h3>If you deposited using a smart contract, the system may not recognize the transfer automatically.🔁 These transactions might require manual intervention. <h3>4. Unsupported Token Deposits</h3>If you accidentally deposited an unsupported token to a BYDFi wallet, please refer to: 👉 <a href="https://www.bydfi.com/en/support/FAQs/articles/urawekdkscvp" target="_blank">Depositing Unsupported Coins to Your BYDFi Account</a> <h2>✅ Before Contacting BYDFi, Please Confirm:</h2><h3>1. Correct Deposit Details</h3><ul><li>Ensure you logged in before copying the deposit address.</li><li>Make sure the deposit amount exceeds the minimum limit required.</li></ul><h3>2. Status on the Sending Platform</h3><ul><li>Check whether the transaction is marked as Completed or Successful.</li><li>If the transaction hasn’t been sent successfully, contact the sending platform first.</li></ul><h3>3. Blockchain Status</h3><ul><li>Confirm that the transaction has sufficient network confirmations and is marked as successful on the blockchain explorer.</li></ul> <h2>Contact BYDFi Support If All Checks Are Complete</h2>If you've verified everything above and your deposit is still not credited, please contact BYDFi Customer Support and prepare the following information:<ul><li>Your UID (BYDFi account number)</li><li>Transaction Hash (TxID)</li><li>Screenshot of your sending wallet and transaction details</li></ul>You can reach us via Live Chat or email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a> <h2>🧭 How to Find Key Deposit Info</h2><h3>🔹 How to Find Your UID (PC)?</h3><ul><li>Log in to your BYDFi account.</li><li>Click on profile icon.</li><li>Your UID will be shown under your user name.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1754459304526.image.png" alt="BYD.1754459304526.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754459304526.image.png" style="width: 100%;"/><h3>🔹 How to Find the Transaction Hash (TxID)?</h3>Take ERC20 as an example:<ol><li>Visit Etherscan.io</li><li>Enter your wallet address or transaction hash in the search bar.</li><li>Locate your transaction and copy the TxHash.</li></ol><img src="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" alt="BYD.1754459203727.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" style="width: 100%;"/>📌 Reminder:<ul><li>BYDFi does not charge fees for deposits.</li><li>Blockchain confirmation times vary by coin and network load.</li></ul>Need further help? We're here 24/7.

Deposits Haven't Been Credited to Your BYDFi Account (PC)

Why Your Deposit Isn’t Credited (PC)｜BYDFi Help Center

If your deposit shows as completed on the sending platform but is not reflected in your BYDFi account, there could be several possible reasons. This guide helps you troubleshoot the issue and explains how to contact customer support if needed. <h2>🔍 Common Reasons for Uncredited Deposits</h2><h3>1. Missing Tag or Memo</h3>Some cryptocurrencies—like XRP, EOS, or XLM—require a Tag or Memo in addition to the wallet address.💡 If the Tag/Memo is missing or incorrect, the deposit may not be automatically credited. <h3>2. Blockchain Confirmation Delays</h3>The transaction might still be pending confirmation on the blockchain.⏳ Depending on network congestion, some deposits can take longer to process. <h3>3. Deposits via Smart Contract</h3>If you deposited using a smart contract, the system may not recognize the transfer automatically.🔁 These transactions might require manual intervention. <h3>4. Unsupported Token Deposits</h3>If you accidentally deposited an unsupported token to a BYDFi wallet, please refer to: 👉 <a href="https://www.bydfi.com/en/support/FAQs/articles/urawekdkscvp" target="_blank">Depositing Unsupported Coins to Your BYDFi Account</a> <h2>✅ Before Contacting BYDFi, Please Confirm:</h2><h3>1. Correct Deposit Details</h3><ul><li>Ensure you logged in before copying the deposit address.</li><li>Make sure the deposit amount exceeds the minimum limit required.</li></ul><h3>2. Status on the Sending Platform</h3><ul><li>Check whether the transaction is marked as Completed or Successful.</li><li>If the transaction hasn’t been sent successfully, contact the sending platform first.</li></ul><h3>3. Blockchain Status</h3><ul><li>Confirm that the transaction has sufficient network confirmations and is marked as successful on the blockchain explorer.</li></ul> <h2>Contact BYDFi Support If All Checks Are Complete</h2>If you've verified everything above and your deposit is still not credited, please contact BYDFi Customer Support and prepare the following information:<ul><li>Your UID (BYDFi account number)</li><li>Transaction Hash (TxID)</li><li>Screenshot of your sending wallet and transaction details</li></ul>You can reach us via Live Chat or email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a> <h2>🧭 How to Find Key Deposit Info</h2><h3>🔹 How to Find Your UID (APP)?</h3>1. Log in to your BYDFi account.2. Click on profile icon.<img src="https://uploads.bydfi.in/events/cms/BYD.1754460142838.image.png" alt="BYD.1754460142838.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754460142838.image.png" style="width: 50%;"/>3. Your UID will be shown under your user name.<img src="https://uploads.bydfi.in/events/cms/BYD.1754460178492.image.png" alt="BYD.1754460178492.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754460178492.image.png" style="width: 50%;"/><h3>🔹 How to Find the Transaction Hash (TxID)?</h3>Take ERC20 as an example:<ol><li>Visit Etherscan.io</li><li>Enter your wallet address or transaction hash in the search bar.</li><li>Locate your transaction and copy the TxHash.</li></ol><img src="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" alt="BYD.1754459203727.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" style="width: 100%;"/>📌 Reminder:<ul><li>BYDFi does not charge fees for deposits.</li><li>Blockchain confirmation times vary by coin and network load.</li></ul>Need further help? We're here 24/7.

Deposits Haven't Been Credited to Your BYDFi Account (APP)

Why Your Deposit Isn’t Credited (App)｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms1736162406752Me5n7suwdhBK.png" alt="image.png" data-href="" style="width: 100%;"/>Funding rate and funding fee are two related but different concepts in sustainable contract trading. What is the Funding Rate?The funding rate is a periodic fee paid to long or short traders based on the difference between the market price of a perpetual contract and the spot price. When the market trend is bullish, the funding rate is positive and increases over time. In this case, a long trader in a perpetual contract will pay the funding fee to the other trader. On the contrary, when the market is bearish, the funding rate is negative, and it is the short trader in a sustainable contract that pays the funding fee to the long trader.Through this mechanism, abnormal market sentiment can be corrected, guiding the deviation from the “index price” of the “latest traded price” to return to the “index price”, so that the sustainable trading target can be anchored to the “index price”. Hold” facilitates the increase of the index price. The party holding a position that “promotes the increase of the index price deviation” pays a fee so that the party holding a position that “promotes the decrease of the index price deviation” receives a fee, and the larger the position, the higher the fee paid/received by the user. Importance of Margin RatesThe key role of the margin is to reduce the spread (price reversion) between the market for perpetual contracts and the corresponding cash market.The difference between a perpetual contract and a traditional contract is that it has no expiration date. Therefore, a trader can hold his position forever, unless he is forced out. Therefore, trading in perpetual contracts is very similar to spot trading.Therefore, cryptocurrency exchanges have created a mechanism to ensure that the price of a perpetual contract will correspond to the index. This is known as the funding rate. What determines the Funding Rate?Funding rates are determined by two factors: interest rates and premiums. Among them, the premium explains why the price of the perpetual contract will change at the same trend as the underlying price. What are Funding Fees?Funding fees are the main mechanism BYDFi applies in order to ensure that the latest market price is always anchored to the global spot price. Funding fees are exchanged between long and short positions.<ul><li>Funding fees are exchanged between the buyer and seller at the end of each funding interval. Taking the funding interval of 8 hours as an example, the funding fee will be generated at 08:00 (UTC+8), 16:00 (UTC+8), and 00:00 (UTC+8).</li><li>If the funding rate is positive, long positions will pay funding fees to short positions. Conversely, if the funding rate is negative, short positions will pay the funding fees to long positions.</li><li>Traders only need to pay or receive funding fees for holding positions at these three time points.</li><li>If the trader closes the position before the specified funding timestamp, no funding fees are paid/received.</li></ul>Note: The funding fee is deducted from the trader's position margin. At this point, the liquidation price will get closer to the mark price as the funding fee is deducted, increasing the liquidation risk. How are Funding Rates and Funding Fees calculated?<ul><li>Funding Fee: USDT-M: Position Value * Funding Rate (Position Value = Par Value * Contract Quantity * Mark Price) COIN-M: Position Value * Funding Rate (Position Value = Par Value * Contract Quantity / Mark Price)</li><li>Funding Rate = Clamp [Average Premium Index + Clamp (Comprehensive Interest Rate – Average Premium Index, Maximum Premium Deviates, Minimum Premium Deviates), Maximum Funding Rate, Minimum Funding Rate]</li><li>Comprehensive Interest Rate = (Interest Rate of Pricing Currency – Interest Rate of Underlying Currency) / Funding Rate Settlement Frequency</li><li>The interest rate of all perpetual contracts is 0.06% for pricing currency, and the interest rate of underlying currency is 0.03%. The funding rate settlement frequency is 3 times (3 times a day). Therefore, the comprehensive interest rate of all current perpetual contracts is 0.01%.</li></ul>Example:USDT-MExample: Par Value: 100USD/Cont ; Funding Rate: 0.01% ; The Mark Price at 08:00 is 20,000 USDT. A holds 1 long positions, and B holds 1 short positions A Funding fee (deducted)= 1*100*20,000*0.01% = 200 USDT B Funding fee (received)= 1*100*20,000*0.01%= 200 USDTCOIN-MExample: Par Value:100 USD/Cont ; Funding Rate: 0.01% ; The Mark Price at 08:00 is 10,000 USD. A holds 100 long positions, and B holds 50 short positions Based on the above information, the fees are calculated as follows: A Funding fee (deducted)= 100*100/10,000*0.01% = 0.0001 BTC B Funding fee (received)= 50*100/10,000*0.01%=0.00005 BTC Perpetual ContractsIsolated Margin: The funding fee will be deducted from the position margin, and the funding fee obtained will be added to the available balance.Cross Margin: The funding fee will be deducted from the trader's available balance. When a trader does not have sufficient available balance, funding charges will be taken from the position.

How Are Funding Rates and Funding Fees Calculated?

How Are Funding Rates & Fees Calculated?｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cmsBYD.1735814868959.image.png" alt="BYD.1735814868959.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735814868959.image.png" style=""/> KYC, short for Know Your Customer, is a verification process that helps financial and crypto platforms confirm the identity of their users. It ensures that the personal information provided is accurate, valid, and compliant with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. <h2>📌 What Is the Purpose of KYC?</h2>KYC is not just a regulatory requirement — it’s also a key measure for protecting user accounts and platform security. By completing KYC verification, platforms can help prevent:<ul><li>Fraudulent activities</li><li>Money laundering</li><li>Account misuse</li><li>Identity theft and impersonation</li></ul>KYC also contributes to creating a transparent and compliant trading environment. <h2>🛡️ Why Do You Need to Complete KYC on BYDFi?</h2>To ensure secure and compliant transactions, BYDFi requires all users who deposit fiat currencies to complete KYC verification before making any withdrawals.<ul><li>If you top up your account using bank transfers or other fiat deposit methods, KYC must be completed before crypto withdrawals are enabled.</li><li>Once submitted, KYC applications are reviewed within 1 hour (typically faster).</li></ul> <h2>📄 What Documents Are Required for KYC?</h2>To complete the KYC process, you will usually need to provide:<ul><li>A valid government-issued ID (passport, national ID card, or driver’s license)</li><li>A selfie or facial recognition for identity match</li><li>Proof of address (such as a utility bill or bank statement — if required)</li></ul>Once your KYC is approved, your account will gain full access to key features such as withdrawals, higher withdrawal limits, and participation in platform campaigns. <h2>✅ Benefits of Completing KYC Verification</h2><ul><li>Strengthens account security</li><li>Prevents fraud and unauthorized access</li><li>Unlocks fiat deposit and crypto withdrawal functions</li><li>Ensures compliance with global regulations</li></ul>Need help with your KYC process? Visit our <a href="https://www.bydfi.com/en/support" target="_blank">Help Center</a> or contact <a href="mailto:cs@bydfi.com" target="_blank">24/7 Live Support</a> through the app or website.

What Is KYC Verification?

What Is KYC Verification?｜BYDFi Help Center

When withdrawing certain cryptocurrencies on BYDFi, you may need to enter a Memo or Tag along with your withdrawal address. Correctly filling in the Memo/Tag ensures your funds are accurately credited to your external wallet or exchange. <h2 style="text-align: start;">When Do You Need a Memo/Tag?</h2><ul><li style="text-align: start;">No Memo/Tag Required: If the withdrawal page does not display a Memo/Tag, you can proceed without entering one.</li><li style="text-align: start;">Memo/Tag Required: If a designated Memo/Tag is displayed on the page, you must enter it during the withdrawal process.</li></ul>⚠️ Important: The following cryptocurrencies typically require a Memo/Tag for deposits and withdrawals:<ul><li style="text-align: start;">XRP</li><li style="text-align: start;">ATOM</li><li style="text-align: start;">BAND</li><li style="text-align: start;">XLM</li></ul>Always check whether the receiving wallet or platform requires a Memo/Tag, otherwise your funds may fail to arrive. <h2>How to Withdraw Crypto on BYDFi App (Step-by-Step Guide)</h2><h3>1. Access the Withdrawal Page</h3>Log in to your account → Tap Assets<img src="https://uploads.bydfi.in/events/cms/BYD.1758079234763.image.png" alt="BYD.1758079234763.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079234763.image.png" style="width: 50%;"/>Tap Withdraw to enter the withdrawal page.<img src="https://uploads.bydfi.in/events/cms/BYD.1758079245435.image.png" alt="BYD.1758079245435.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079245435.image.png" style="width: 50%;"/>Alternative method:<ul><li>Go to Spot Account → search for the cryptocurrency (e.g., XRP) → tap Withdraw to access the same page.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1758079257324.image.png" alt="BYD.1758079257324.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079257324.image.png" style="width: 50%;"/> <h3>2. Select Withdrawal Coin</h3>Search for or select the cryptocurrency you want to withdraw.<img src="https://uploads.bydfi.in/events/cms/BYD.1758079267434.image.png" alt="BYD.1758079267434.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079267434.image.png" style="width: 50%;"/>Tap Network to proceed withdrawal<img src="https://uploads.bydfi.in/events/cms/BYD.1758079274161.image.png" alt="BYD.1758079274161.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079274161.image.png" style="width: 50%;"/> <h3>3. Enter Withdrawal Details</h3><li>Ensure you select the correct blockchain network for your token.</li><li>Enter all required information as prompted: </li><ul><li>Withdrawal Address </li><li>Withdrawal Amount </li><li>Memo/Tag</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1758079283063.image.png" alt="BYD.1758079283063.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079283063.image.png" style="width: 50%;"/> <h3>4. Complete Security Verification</h3><ul><li>Enter your Fund Password or Google Authenticator Code</li><li>Enter your Email Verification Code</li><li>Tap Confirm Withdrawal to submit your request</li></ul> <h3>5. Withdrawal Processing</h3><ul><li>Once submitted, your withdrawal request will be processed promptly by BYDFi.</li><li>You can check the status of your transaction in the Withdrawal History section.</li></ul> <h2 style="text-align: start;">Withdrawal Precautions</h2><ul><li style="text-align: start;">Always confirm if the external wallet or platform requires a Memo/Tag for deposits.</li><li style="text-align: start;">Entering an incorrect Memo/Tag may result in delayed or failed crediting of funds.</li><li style="text-align: start;">Correct Memo/Tag input ensures secure and timely fund transfers.</li></ul> <h2 style="text-align: start;">Important Reminders</h2><ul><li style="text-align: start;">Cryptocurrencies like XRP, ATOM, BAND, and XLM generally require a Memo/Tag for both deposits and withdrawals.</li><li style="text-align: start;">If you forget to enter the Memo/Tag, you may need to contact the receiving platform’s customer support to recover funds, which could take some time.</li><li style="text-align: start;">Always double-check all withdrawal details before submitting to avoid errors.</li></ul>By following these steps, you can safely and efficiently withdraw cryptocurrencies from BYDFi while ensuring that your funds arrive securely in your specified wallet.

How to Fill in Memo/Tag for Crypto Withdrawals on BYDFi (APP)

How to Fill in Memo/Tag for Crypto Withdrawals on BYDFi (APP)｜BYDFi Help Center

When withdrawing certain cryptocurrencies on BYDFi, you may need to enter a Memo or Tag along with your withdrawal address. Correctly filling in the Memo/Tag ensures your funds are accurately credited to your external wallet or exchange. <h2>When Do You Need a Memo/Tag?</h2><ul><li>No Memo/Tag Required: If the withdrawal page does not display a Memo/Tag, you can proceed without entering one.</li><li>Memo/Tag Required: If a designated Memo/Tag is displayed on the page, you must enter it during the withdrawal process.</li></ul>⚠️ Important: The following cryptocurrencies typically require a Memo/Tag for deposits and withdrawals:<ul><li>XRP</li><li>ATOM</li><li>BAND</li><li>XLM</li></ul>Always check whether the receiving wallet or platform requires a Memo/Tag, otherwise your funds may fail to arrive. <h2>Step-by-Step Guide: Withdrawal with Memo/Tag (PC)</h2>Example: Withdrawing XRP<h3>1. Log in to BYDFi and Access the Withdrawal Page</h3><ul><li>Open the BYDFi website</li><li>Log in to your account</li><li>Click the Wallet icon in the top right corner</li><li>Select Withdraw</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757569697603.image.png" alt="BYD.1757569697603.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757569697603.image.png" style="width: 100%;"/> <h3>2. Enter Withdrawal Information</h3><ul><li>Select the correct blockchain network</li><li>Enter the withdrawal address, Memo/Tag, and amount as instructed on the page</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757570661187.image.png" alt="BYD.1757570661187.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757570661187.image.png" style="width: 100%;"/> <h3>3. Complete Security Verification</h3><ul><li>Enter your Fund Password</li><li>Enter email verification code or Google Authenticator code</li><li>Click Confirm</li></ul> <h3>4. Submit and Process Withdrawal</h3><ul><li>After submitting your withdrawal request, BYDFi will process your funds as quickly as possible</li></ul> <h2>Withdrawal Precautions</h2><ul><li>Always confirm if the external wallet or platform requires a Memo/Tag for deposits.</li><li>Entering an incorrect Memo/Tag may result in delayed or failed crediting of funds.</li><li>Correct Memo/Tag input ensures secure and timely fund transfers.</li></ul> <h2>Important Reminders</h2><ul><li>Cryptocurrencies like XRP, ATOM, BAND, and XLM generally require a Memo/Tag for both deposits and withdrawals.</li><li>If you forget to enter the Memo/Tag, you may need to contact the receiving platform’s customer support to recover funds, which could take some time.</li><li>Always double-check all withdrawal details before submitting to avoid errors.</li></ul>By following these steps, you can safely and efficiently withdraw cryptocurrencies from BYDFi while ensuring that your funds arrive securely in your specified wallet.

How to Fill in Memo/Tag for Crypto Withdrawals on BYDFi (PC)

How to Fill in Memo/Tag for Crypto Withdrawals on BYDFi (PC)｜BYDFi Help Center

When depositing certain cryptocurrencies on BYDFi, you may be required to enter a Memo or Tag along with your deposit address. This step is essential to ensure that your funds are correctly identified and credited to your account. <h2>When Do You Need a Memo/Tag?</h2><ul><li>No Memo/Tag Required: If the deposit page does not display a Memo/Tag, you can deposit without filling in one.</li><li>Memo/Tag Required: If the deposit page shows a designated Memo/Tag, you must enter it during the deposit process.</li></ul>⚠️ Important: When withdrawing from other platforms or wallets to BYDFi, always enter the correct Memo/Tag. Without it, your deposit may not be credited.<h3>Cryptocurrencies That Require a Memo/Tag</h3>The following tokens typically require a Memo/Tag when depositing or withdrawing:<ul><li>XRP</li><li>ATOM</li><li>BAND</li><li>XLM</li></ul> <h2>How to Deposit Cryptocurrency on BYDFi App</h2><h3>1. Open Your External Wallet or Exchange</h3>Log in to your external wallet or exchange, then tap Withdraw. <h3>2. Log in to BYDFi App and Access the Deposit Page</h3>On the app homepage, select Deposit to enter the deposit page.<img src="https://uploads.bydfi.in/events/cms/BYD.1758536520377.image.png" alt="BYD.1758536520377.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758536520377.image.png" style="width: 50%;"/><h3>3. Select the Cryptocurrency</h3>Search for or directly select the cryptocurrency you want to deposit.<img src="https://uploads.bydfi.in/events/cms/BYD.1758077044120.image.png" alt="BYD.1758077044120.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758077044120.image.png" style="width: 50%;"/><h3>4. Choose Network and Copy Deposit Information</h3><ul><li>Select the correct blockchain network</li><li>Copy the deposit address and Memo/Tag (if applicable)</li><li>Paste the deposit address, Memo/Tag, and deposit amount into the withdrawal page of your external wallet</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1758077060301.image.png" alt="BYD.1758077060301.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758077060301.image.png" style="width: 50%;"/><h3>5. Submit and Track Your Deposit</h3><ul><li>Complete the withdrawal on your external platform</li><li>Return to BYDFi’s Deposit or Assets page, and check Transaction History to view the status and details of your deposit</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1758077068295.image.png" alt="BYD.1758077068295.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758077068295.image.png" style="width: 50%;"/> <h2>What If You Forget to Enter a Memo/Tag?</h2>If you forget to include the required Memo/Tag, your deposit may not be automatically credited. Please contact <a href="mailto:cs@bydfi.com" target="_blank">BYDFi Customer Support</a> and provide:<ul><li>Your UID (KYC verification required)</li><li>A complete withdrawal history video (not a screen recording)</li><li>The correct Memo/Tag value</li><li>Transaction hash (txid)</li></ul>⏳ Note: Because retrieving funds without Memo/Tag requires significant manual processing, the recovery time may take up to 10 days or more. <h2>Key Takeaways</h2><ul><li>Always check whether a Memo/Tag is required before making a deposit.</li><li>Enter the correct deposit address and Memo/Tag to ensure successful deposits.</li><li>Tokens like XRP, ATOM, XLM, and BAND require Memo/Tag.</li><li>Missing Memo/Tag deposits can still be recovered, but the process may take a long time.</li></ul>By following these steps, you can deposit cryptocurrencies into your BYDFi account safely and without delays.

How to Fill in Memo/Tag for Crypto Deposits on BYDFi (APP)

How to Fill Memo/Tag for Crypto Deposits (App)｜BYDFi Help Center

Withdrawing crypto from your BYDFi account on PC is straightforward — but selecting the correct network is critical. If assets are sent to an unsupported or incorrect address, they may be permanently lost, and BYDFi will not be able to retrieve them. Follow this step-by-step guide to ensure a safe and successful withdrawal. <h2>🚨 Important Reminders Before Withdrawing</h2><ul><li>Always verify that the recipient wallet supports the selected network.</li><li>Using the wrong network can lead to irreversible loss of funds.</li><li>Double-check all withdrawal details, especially the wallet address.</li></ul> <h2>💻 How to Withdraw Crypto on PC</h2><h3>1. Go to “Assets” → “<a href="https://www.bydfi.com/en/account/fund-management/asset-account/withdraw?code=USDT" target="_blank">Withdraw</a>”</h3>Log in to your BYDFi account and click on "Assets" in the top menu. Then select "Withdraw" from the dropdown.<img src="https://uploads.bydfi.in/events/cms/BYD.1753340035832.image.png" alt="BYD.1753340035832.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753340035832.image.png" style="width: 100%;"/><h3>2. Select the Cryptocurrency</h3>Choose or search for the crypto you want to withdraw from your BYDFi account.<img src="https://uploads.bydfi.in/events/cms/BYD.1753340489958.image.png" alt="BYD.1753340489958.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753340489958.image.png" style="width: 100%;"/><h3>3. Enter Withdrawal Details</h3><ul><li>Select the appropriate Withdrawal Network</li><li>Input the recipient wallet address</li><li>Enter the amount to withdraw</li><li>Enter Fund Password</li><li>Click "Withdraw" to proceed </li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1753340203371.image.png" alt="BYD.1753340203371.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753340203371.image.png" style="width: 100%;"/>Make sure to carefully read the on-screen withdrawal instructions before confirming the transaction.<img src="https://uploads.bydfi.in/events/cms/BYD.1753340284810.image.png" alt="BYD.1753340284810.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753340284810.image.png" style="width: 100%;"/><h2>📌 Withdrawal Limits and Requirements</h2><ul><li>Unverified Users: Can withdraw up to 50,000 USDT per day</li><li>Verified Users: Can withdraw up to 500,000 USDT per day</li></ul>Your daily withdrawal limit depends on your verification status and VIP level. Check detailed withdrawal limits by <a href="https://www.bydfi.com/en/vip?showRate=true" target="_blank">VIP level here</a> <h2>📺 Watch a Step-by-Step Video</h2>👉 <a href="https://youtu.be/1OEXFSJdwBc" target="_blank">YouTube Tutorial</a>

How to Withdraw Crypto From Your BYDFi Account? (PC)

How to Withdraw Crypto from BYDFi (PC)｜BYDFi Help Center

When depositing certain cryptocurrencies on BYDFi, you may be required to enter a Memo or Tag along with your deposit address. This step is essential to ensure that your funds are correctly identified and credited to your account. <h2>When Do You Need a Memo/Tag?</h2><ul><li>No Memo/Tag Required: If the deposit page does not display a Memo/Tag, you can deposit without filling in one.</li><li>Memo/Tag Required: If the deposit page shows a designated Memo/Tag, you must enter it during the deposit process.</li></ul>⚠️ Important: When withdrawing from other platforms or wallets to BYDFi, always enter the correct Memo/Tag. Without it, your deposit may not be credited.<h3>Cryptocurrencies That Require a Memo/Tag</h3>The following tokens typically require a Memo/Tag when depositing or withdrawing:<ul><li>XRP</li><li>ATOM</li><li>BAND</li><li>XLM</li></ul> <h2>Step-by-Step Guide: Deposit with Memo/Tag (PC)</h2><h3>1. Open Your External Wallet or Exchange </h3>Log in to your external wallet or another exchange, then click on Withdraw.<h3>2. Log in to BYDFi and Access Deposit Page </h3><ul><li>Go to the BYDFi website. </li><li>Log in to your account. </li><li>Click the Wallet icon in the upper right corner. </li><li>Select Deposit.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757558436452.image.png" alt="BYD.1757558436452.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757558436452.image.png" style="width: 100%;"/><h3>3. Select Network and Copy Deposit Details </h3><ul><li>Choose the correct blockchain network. </li><li>Copy both the Deposit Address and the Memo/Tag. </li><li>Paste these details into the withdrawal page of your external wallet along with the amount.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757558589971.image.png" alt="BYD.1757558589971.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757558589971.image.png" style="width: 100%;"/><h3>4. Confirm and Track Your Deposit </h3><ul><li>Submit the withdrawal on your external platform. </li><li>On BYDFi, scroll down to Deposit History to view transaction status and details.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1757558642758.image.png" alt="BYD.1757558642758.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757558642758.image.png" style="width: 100%;"/><h2>What If You Forget to Enter a Memo/Tag?</h2>If you forget to include the required Memo/Tag, your deposit may not be automatically credited. Please contact <a href="mailto:cs@bydfi.com" target="_blank">BYDFi Customer Support</a> and provide:<ul><li>Your UID (KYC verification required)</li><li>A complete withdrawal history video (not a screen recording)</li><li>The correct Memo/Tag value</li><li>Transaction hash (txid)</li></ul>⏳ Note: Because retrieving funds without Memo/Tag requires significant manual processing, the recovery time may take up to 10 days or more. <h2>Key Takeaways</h2><ul><li>Always check whether a Memo/Tag is required before making a deposit.</li><li>Enter the correct deposit address and Memo/Tag to ensure successful deposits.</li><li>Tokens like XRP, ATOM, XLM, and BAND require Memo/Tag.</li><li>Missing Memo/Tag deposits can still be recovered, but the process may take a long time.</li></ul>By following these steps, you can deposit cryptocurrencies into your BYDFi account safely and without delays.

How to Fill in Memo/Tag for Crypto Deposits on BYDFi (PC)

<h2>What Is an Anti-Phishing Code?</h2>An anti-phishing code is a custom security feature that helps protect your BYDFi account from phishing scams and email fraud. Once enabled, this code will appear in every official email sent by BYDFi, allowing you to quickly verify its authenticity and avoid falling victim to malicious impersonation.By setting up an anti-phishing code, you can easily spot fake emails and ensure that communication truly comes from BYDFi. <h2>Why Use an Anti-Phishing Code?</h2>✅ Prevent phishing attacks and email fraud✅ Easily verify official BYDFi emails✅ Strengthen the security of your crypto account <h2>How to Set Up Your Anti-Phishing Code (PC)</h2>1. Log in to your BYDFi account and navigate to "Account and Security".<img src="https://uploads.bydfi.in/events/cms/BYD.1753843500865.image.png" alt="BYD.1753843500865.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753843500865.image.png" style="width: 100%;"/>2. Under account, click "Security."<img src="https://uploads.bydfi.in/events/cms/BYD.1761119747102.image.png" alt="BYD.1761119747102.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761119747102.image.png" style="width: 100%;"/>3. Find the "Anti-Phishing Code" section and click Settings.<img src="https://uploads.bydfi.in/events/cms/BYD.1761119790330.image.png" alt="BYD.1761119790330.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761119790330.image.png" style="width: 100%;"/>4. Enter verification code<img src="https://uploads.bydfi.in/events/cms/BYD.1761119832612.image.png" alt="BYD.1761119832612.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761119832612.image.png" style="width: 100%;"/>5. Enter a custom code between 4–20 characters (letters and numbers only; no special symbols).6. Click “Create Anti-Phishing Code.”⚠️ Important: Once set, your anti-phishing code cannot be disabled, so choose a code you’ll recognize easily.<img src="https://uploads.bydfi.in/events/cms/BYD.1761119918663.image.png" alt="BYD.1761119918663.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761119918663.image.png" style="width: 100%;"/><h2>Pro Tip:</h2>Use a code that's easy to remember but hard to guess. Avoid using common phrases or personal information.

How to Set Up Anti-Phishing Code on BYDFi (PC)

How to Set Up Anti-Phishing Code on BYDFi (PC)｜BYDFi Help Center

<h2 style="text-align: start;">What Is an Anti-Phishing Code?</h2>An anti-phishing code is a custom security feature that helps protect your BYDFi account from phishing scams and email fraud. Once enabled, this code will appear in every official email sent by BYDFi, allowing you to quickly verify its authenticity and avoid falling victim to malicious impersonation.By setting up an anti-phishing code, you can easily spot fake emails and ensure that communication truly comes from BYDFi. <h2>Why Use an Anti-Phishing Code?</h2>✅ Prevent phishing attacks and email fraud✅ Easily verify official BYDFi emails✅ Strengthen the security of your crypto account <h2 style="text-align: start;">How to Set Up Your Anti-Phishing Code (APP)</h2>1. Log in to your BYDFi account and tap More on the homepage.<img src="https://uploads.bydfi.in/events/cms/BYD.1753845992531.image.png" alt="BYD.1753845992531.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753845992531.image.png" style="width: 50%;"/> 2. Select Security.<img src="https://uploads.bydfi.in/events/cms/BYD.1753846014248.image.png" alt="BYD.1753846014248.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753846014248.image.png" style="width: 50%;"/> 3. Under Anti-Phishing Code &nbsp;section, tap Enable.<img src="https://uploads.bydfi.in/events/cms/BYD.1761119080146.image.png" alt="BYD.1761119080146.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1761119080146.image.png" style="width: 50%;"/> 4. Click Create Anti-Phishing Code.<img src="https://uploads.bydfi.in/events/cms/BYD.1753846099646.image.png" alt="BYD.1753846099646.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753846099646.image.png" style="width: 50%;"/> 5. Enter a code between 4–20 characters (letters and numbers only, no special symbols), then tap Confirm.<img src="https://uploads.bydfi.in/events/cms/BYD.1753847192914.image.png" alt="BYD.1753847192914.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753847192914.image.png" style="width: 50%;"/> 6. Complete the security verification process as prompted, then tap Confirm again.⚠️ Important: Once set, your anti-phishing code cannot be disabled, so choose a code you’ll recognize easily.<img src="https://uploads.bydfi.in/events/cms/BYD.1753847238504.image.png" alt="BYD.1753847238504.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753847238504.image.png" style="width: 50%;"/> <h2>Pro Tip:</h2>Use a code that's easy to remember but hard to guess. Avoid using common phrases or personal information.

How to Set Up Anti-Phishing Code on BYDFi (APP)

How to Set Up Anti-Phishing Code on BYDFi (App)｜BYDFi Help Center

<html>
 <head></head>
 <body>
 <img src="/guide-media/01JG3KVT8FF33PFANR35R1SW4S" alt="" data-href="" style=""><img src="https://uploads.bydfi.in/events/cmsBYD.1735611332276.image.png" alt="BYD.1735611332276.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735611332276.image.png" style="width: 100%;">If you deposit the unsupported coins to the BYDFi address, you need to know the following:
 
 • If the deposit failure was caused by the user's maloperation, &nbsp;asset recovery services are not generally provided.
 • In order to recover the user's great loss of assets due to maloperation, BYDFi will assist you in retrieving assets within a certain range. However, the retrieval operation requires a lot of manpower, time, and risk control costs; we may need technical personnel to carry out complex technical operations such as importing and exporting the wallet software, and the entire process may take more than one month.
 • Please provide the following information: username, deposit tokens, deposit address, amount, TXID, &nbsp;and a screenshot of your deposit page.
 • We will ask our relevant department to determine whether it meets the retrieval requirements or not after receiving the required information from you. If you meet the requirements, we will notify you to deposit the retrieving gas fee to our platform address, and you need to contact our customer service after completion.
 </body>
</html>

Depositing Unsupported Coins to Your BYDFi Account

Depositing Unsupported Coins on BYDFi｜BYDFi Help Center

<h2>🔒 Why Do I Need to Complete Identity Verification?</h2>Completing KYC (Know Your Customer) verification is a crucial step to protect your account and comply with global regulations. It helps prevent fraud, identity theft, money laundering, and terrorist financing.Once your KYC verification is approved, you’ll unlock full access to all BYDFi platform features, including:<ul><li>Fiat deposits and crypto withdrawals</li><li>Higher withdrawal limits</li><li>Participation in promotions and trading activities</li></ul> <h2>✅ How to Complete KYC Verification (APP)</h2><h3>1. Go to Identity Verification</h3>Log in to your BYDFi account and click the “Complete Identity Verification” pop-up message to get started.<img src="https://uploads.bydfi.in/events/cms/BYD.1752568825270.image.png" alt="BYD.1752568825270.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752568825270.image.png" style="width: 50%;"/><h3>2. Start the Verification Process</h3>Under Proof of Identity, click the “Verify” button to begin uploading your documents and completing the required steps.<img src="https://uploads.bydfi.in/events/cms/BYD.1752568877343.image.png" alt="BYD.1752568877343.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752568877343.image.png" style="width: 50%;"/><h3>3. Fill in Personal Information and Upload Documents</h3><img src="https://uploads.bydfi.in/events/cms/BYD.1752568901395.image.png" alt="BYD.1752568901395.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752568901395.image.png" style="width: 50%;"/><ul><li>Select your country/region</li><li>Enter your first name and last name</li><li>Follow the instructions to upload your identity document (passport, ID card, or driver’s license)</li></ul>After submitting your information, the system will begin the review process automatically. <h2>📍 Frequently Asked Questions</h2><h3>⏱️ How long does KYC verification take?</h3>KYC applications are typically reviewed within 1 hour, but the actual processing time may vary depending on the quality of the submitted documents and upload status. <h3>📋 What types of identity documents can I upload?</h3>You may upload one of the following valid documents:<ul><li>A valid passport</li><li>A government-issued ID card</li><li>A valid driver’s license</li></ul>Please ensure the document is in color, and all information is clearly visible and unobstructed. <h2>💬 Need Help?</h2>If you experience any issues or have questions about the KYC verification process, our team is here to assist you.You can contact BYDFi Customer Support via:<ul><li><a href="https://www.bydfi.com/en/support/FAQs/articles/0w1pw4tmxylk?title=How+to+Contact+BYDFi+Online+Customer+Service+%28APP%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul>We’re here to help you complete your verification smoothly and securely.

How to Complete KYC Verification on BYDFi (APP)

How to Complete KYC Verification on BYDFi (APP)｜BYDFi Help Center

BYDFi makes it simple to invite friends and earn referral rewards. By sharing your referral code or referral link, you can grow your network and unlock exclusive rewards when friends register or complete specific tasks. <h2>How to Access Your Referral Code on the BYDFi App</h2><h3>🔹 Option 1: Access Referral Code from Profile</h3>1. On the BYDFi APP homepage, tap More.<img src="https://uploads.bydfi.in/events/cms/BYD.1759458449186.image.png" alt="BYD.1759458449186.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759458449186.image.png" style="width: 50%;"/>2. Select My Referrals from the menu.<img src="https://uploads.bydfi.in/events/cms/BYD.1759458488055.image.png" alt="BYD.1759458488055.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759458488055.image.png" style="width: 50%;"/>3. Scroll down to view your Invitation Code and Referral Link.<img src="https://uploads.bydfi.in/events/cms/BYD.1759458516622.image.png" alt="BYD.1759458516622.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759458516622.image.png" style="width: 50%;"/>4. Share your referral QR code banner on social media or copy the link to share directly.<img src="https://uploads.bydfi.in/events/cms/BYD.1759458650372.image.png" alt="BYD.1759458650372.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759458650372.image.png" style="width: 50%;"/><h3>🔹 Option 2: Use the Invite Friends Shortcut</h3>1. On the BYDFi App homepage, tap Invite Friends at the top.<img src="https://uploads.bydfi.in/events/cms/BYD.1759459363640.image.png" alt="BYD.1759459363640.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759459363640.image.png" style="width: 50%;"/>2. In the Lucky Mystery Box section, tap the Go button.<img src="https://uploads.bydfi.in/events/cms/BYD.1759459390764.image.png" alt="BYD.1759459390764.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759459390764.image.png" style="width: 50%;"/>3. Scroll to the bottom of the page and either: Copy your referral link, or Tap Invite Now to generate a banner for sharing.<img src="https://uploads.bydfi.in/events/cms/BYD.1759459421349.image.png" alt="BYD.1759459421349.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759459421349.image.png" style="width: 50%;"/> <h2>🎁 Start Earning Referral Rewards</h2>When your friends register or complete specified tasks via your referral link or invitation code, you’ll automatically receive referral rewards. The more friends you invite, the greater your earning potential.

How to Get Your BYDFi Referral Code (APP)

How to Get Your BYDFi Referral Code (App) ｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1745566463303.image.png" alt="BYD.1745566463303.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745566463303.image.png" style="width: 100%;"/><h2>Why hasn’t my withdrawal arrived?</h2>Withdrawals are processed in three stages: withdrawal request, block confirmation, and crediting to the recipient platform.<ul><li>If the withdrawal status is "Successful": &nbsp; This indicates that BYDFi has completed processing the transfer. You can copy the transaction ID (TXID) and check its progress on the relevant blockchain explorer.</li><li>If the blockchain shows "Not Confirmed": &nbsp; &nbsp; Please wait patiently for the blockchain to confirm the transaction.</li><li>If the blockchain shows "Confirmed" but the funds haven’t arrived: &nbsp; Contact the receiving platform to assist with crediting the funds.</li></ul> <h2>How to View Your Withdrawal History</h2><ul><li>Navigate to Assets - Withdrawals.</li><li>Scroll to the bottom of the page.</li><li>Click the link under the address you want to check for details.</li></ul><h2><img src="https://uploads.bydfi.in/events/cmsBYD.1735571228281.Withdrawal.png" alt="BYD.1735571228281.Withdrawal.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735571228281.Withdrawal.png" style="width: 100%;"/> Common Reasons for Withdrawal Failures</h2>Several factors can cause a withdrawal to fail:<ul><li>Incorrect Address: &nbsp; Ensure the withdrawal address is accurate and complete. Verify the selected currency and chain are correct.</li><li>Missing or Incorrect Tag/Memo: &nbsp; Some assets require a Tag or Memo for successful transfers. Ensure this information is accurate and complete.</li><li>Network Delays: &nbsp; Blockchain congestion or delays can affect processing times.</li><li>Other Reasons: &nbsp; If the failure is unrelated to the above, the funds will be returned to your BYDFi account. If the withdrawal hasn’t been processed after 1 hour, submit a request or contact customer service for assistance.</li></ul> <h2>Do I Need to Verify KYC to Withdraw?</h2><ul><li>Unverified Users: Can withdraw up to 50,000 USDT per day.</li><li>Verified Users: Can withdraw up to 500,000 USDT per day.</li></ul>If risk control is triggered, completing KYC verification may be required before withdrawal. For VIP users, withdrawal limits vary—<a href="https://www.bydfi.com/en/vip?showRate=true" target="_blank">check the platform for details</a>. <h2>Account Under Protection</h2>For security, withdrawals are restricted for 24 hours after changes to sensitive account settings such as:<ul><li>Unbinding/closing Google Authenticator</li><li>Changing your phone number</li><li>Adjusting other security settings</li></ul>If protection extends beyond 24 hours, <a href="mailto:cs@bydfi.com" target="_blank">contact customer service</a> for assistance. <h2>What Happens with Incorrect Addresses?</h2><ul><li>Incorrect Address: &nbsp; If the address is invalid, the transaction will fail, and funds will be returned to your BYDFi account.</li><li>Successful Sending to Wrong Address: &nbsp; If the withdrawal is sent to a valid but unintended address, the blockchain's irreversibility means the funds cannot be retrieved.</li></ul> <h2>Forgot to Fill in Tag or Memo?</h2>If you forget the Tag or Memo, the funds may be sent but not credited properly.Contact the receiving platform for verification and assistance. <h2>Withdrawing Unsupported Coins</h2>The BYDFi platform verifies the address format but does not ensure the recipient supports the coin.If you withdraw unsupported coins, you must coordinate directly with the recipient to resolve the issue.

Withdrawal FAQs

Withdrawal FAQs｜BYDFi Help Center

The Send feature on BYDFi allows users to transfer crypto assets instantly between BYDFi accounts with zero fees. This is a fast and convenient way to move funds without using blockchain transfers or paying gas fees. <h2>Step-by-Step Guide to Sending Assets (PC)</h2><h3>1. Access the Send Page</h3><ul><li>Log in to your BYDFi account and click on Assets</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1758616018633.image.png" alt="BYD.1758616018633.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758616018633.image.png" style=""/><ul><li>Click Send on the Assets page</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1758616046708.image.png" alt="BYD.1758616046708.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758616046708.image.png" style="width: 100%;"/><h3>2. Select Cryptocurrency</h3><ul><li>Choose or search for the cryptocurrency you want to send.</li></ul><img src="https://uploads.bydfi.in/events/cms/BYD.1758616121326.image.png" alt="BYD.1758616121326.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758616121326.image.png" style="width: 100%;"/><h3>3. Enter Receiver Information</h3><ul><li>Fill in the registered email, phone number, or UID of the recipient’s BYDFi account.</li></ul>⚠️ Make sure the information is correct before confirming.<img src="https://uploads.bydfi.in/events/cms/BYD.1758616153927.image.png" alt="BYD.1758616153927.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758616153927.image.png" style="width: 100%;"/><h3>4. Enter Transfer Details</h3><ul><li>Input the transfer amount.</li><li>Enter your Fund Password and Verification Code.</li><li>Click Confirm to complete the transfer.</li></ul>The assets will be transferred instantly to the other BYDFi user’s account, completely free of charge.<img src="https://uploads.bydfi.in/events/cms/BYD.1758616270751.image.png" alt="BYD.1758616270751.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758616270751.image.png" style="width: 100%;"/><h2>Important Notes</h2><ul><li>Different cryptocurrencies may have different transfer limits.</li><li>Always double-check the recipient’s UID or Username before sending assets.</li><li>If you encounter any issues during the transfer, please contact BYDFi Customer Support via Live Chat for assistance.</li></ul>✅ With the Send Assets (PC) feature, BYDFi makes it easy to transfer funds instantly and securely between users, helping you save both time and transaction fees.

How to Send Assets on BYDFi (PC)

How to Send Assets on BYDFi (PC)｜BYDFi Help Center

<img src="https://uploads.bydfi.in/events/cms/BYD.1744276087071.image.png" alt="BYD.1744276087071.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1744276087071.image.png" style="width: 100%;"/>How to Obtain the Perpetual Contract BonusYou can directly get the perpetual contract bonus by participating in platform activities.All bonuses are issued to default wallet and are only applicable to USDT-M perpetual contracts. What Is the Perpetual Contract Bonus?The Perpetual Contract Bonus can be used to deduct up to 50% of both trading fees and margin when placing orders on USDT-M perpetual contracts. How to Use Perpetual Contract Bonus?Select the default wallet on the trading page to use your bonus.Bonus must be used with actual (cash) funds and cannot be used alone to open positions.If there's no cash in default, you can't open a position, even with bonus. Limitations of the Perpetual Contract BonusSupports only One-Way Mode.The bonus can be used to offset: 50% of trading fees and 50% of margin.Fees offset by bonus do not generate commissions.When bonus are present in the default wallet: If the total wallet balance is below 100 USDT, the maximum leverage allowed across contracts is limited to 5×.(This rule is subject to future adjustments.) Bonus & Fund Transfer RestrictionsIf there are no active positions or open orders, you may freely transfer your funds. However, any unused bonus will immediately expire.If there are active positions or open orders, fund transfers will be disabled when bonus are present. Bonus Expiry HandlingWhen a bonus expires and there are insufficient transferable funds in the account: The system will first cancel all pending orders; If still insufficient, it will proceed to force close positions to complete the bonus recall process. Example: Bonus Expiration and RecallSuppose you have a 100 USDT bonus that is about to expire. Your current default wallet balance is 150 USDT, which includes 100 USDT in bonus and 50 USDT in actual funds.<ul><li>Available Transferable Amount (AM) = Wallet Balance - Frozen Margin + Unrealized PnL</li></ul>If AM is less than 100 USDT, the system will automatically cancel open orders. If the amount is still insufficient, positions will be force-closed at market price to recall the expired bonus.

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